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Mobile banking is leading to more consumer responsibility

Terry Lane - Monday 05.05.08, 12:03pm

With more financial services becoming available on our mobile phones, we are becoming more reliant on our mobile phones for day to day business use while we are on the move.  As more and more businesses become confident and more to the point reliant on mobile technology, mobile online banking is on the increase.

Now we can login to our personal and business bank accounts before making a transaction, whether it be booking a weekend break or buying or selling shares.

Cliff D’Arcy, a personal finance author, suggests

“Mobile phone banking enables you to see the state of your bank account within minutes and whether or not you can afford that pair of designer jeans.” according to Direct Response.

According to recent research by Tower Group, almost 41 million customers in the US will carry use mobile devices for banking purposes at least once every 90 days by 2012.

My main concern is that as we become more relaint on these services, do we employ the same levels of security with our mobile phones as we do our computers?

Every business computer and server should be protected with anti-virus and spam software. But is your mobile phone configured with similar software protection?

This shift appears to be leading to what is known as ‘consumer responsibility’ whereby security and checks will be left to the end user.

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